Effective Date: October 6, 2026

Welcome to retailgleam. This website is operated by MINHAOHUMR INC. These Terms of Use outline the rules and conditions governing your access to our online store, website content, products, and associated services.

By accessing or interacting with our website, you acknowledge and agree to follow these terms. If you do not accept these conditions, please refrain from using our website.

All purchases made through retailgleam are also subject to our Terms of Purchase, Privacy Notice, Shipping Policy, and Return & Refund Policy.

1. Accuracy of User Information

When using our website or completing an order, you agree to provide information that is accurate, complete, and up to date.

This includes account information, billing details, shipping addresses, and contact information.

You are responsible for maintaining accurate information and making necessary updates to prevent order processing issues or communication delays.

2. Privacy & Personal Data

We value the privacy of our customers and website visitors.

Our collection, processing, storage, and protection of personal information are described in our Privacy Notice.

We encourage you to review this notice to understand how retailgleam manages customer information and the privacy choices available to you.

Personal information will be processed in accordance with applicable data protection requirements.

3. Ownership & Intellectual Property

The materials and content displayed on the retailgleam website, including but not limited to:

• Product photographs
• Brand logos and trademarks
• Visual designs and illustrations
• Videos and multimedia content
• Product descriptions
• Website layout and design elements
• Software and technical features
• Written materials and other content

are owned by or licensed to MINHAOHUMR INC and may be protected under applicable intellectual property laws.

We grant visitors a limited, non-transferable, non-exclusive permission to access and use our website for lawful personal shopping activities.

Unless you have obtained our prior written authorization, you may not:

• Reproduce or republish website materials
• Alter, redistribute, or commercially exploit our content
• Use retailgleam trademarks or branding without permission
• Collect website information through unauthorized automated methods
• Upload or distribute viruses, malware, or harmful software
• Disrupt website functionality, security, or normal operations

We may suspend or restrict website access when users engage in activities that violate these conditions, subject to applicable law.

4. Customer-Submitted Content

Visitors may have opportunities to share product reviews, feedback, photographs, comments, or other materials through our website.

By submitting content, you confirm that:

• You own the content or possess the necessary rights to share it.
• Your submission does not infringe intellectual property or privacy rights.
• The information is not intentionally misleading, unlawful, defamatory, or fraudulent.

When you voluntarily submit content for public display, you grant retailgleam a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, and use that content in connection with our website, products, and promotional activities, subject to applicable law.

You remain responsible for the content you submit.

5. External Links & Third-Party Services

Our website may include links to websites, platforms, or services managed by independent third parties.

These external resources are provided for convenience and may operate under separate terms and privacy policies.

retailgleam does not control the content, security practices, or services offered by external websites.

We encourage visitors to review the applicable policies before interacting with third-party platforms.

6. Website Availability & Disclaimers

We make reasonable efforts to maintain accurate website information and provide a reliable online shopping experience.

However, to the extent permitted by applicable law, our website and its associated features are provided on an "as is" and "as available" basis.

We do not guarantee that:

• Website access will always be uninterrupted
• All functions will operate without technical errors
• Every website description will be free from inaccuracies
• Our website will function identically across all devices and browsers
• All website services will remain continuously available

Any disclaimers concerning product quality, merchantability, or fitness for a particular purpose apply only to the extent permitted by law.

Nothing in this section limits mandatory product warranties or statutory consumer rights.

7. Limitation of Liability

To the maximum extent permitted by applicable law, MINHAOHUMR INC shall not be responsible for indirect, incidental, special, consequential, or punitive losses arising from circumstances such as:

• Inability to access or use the website
• Temporary website outages or interruptions
• Issues relating to website transactions
• Unauthorized access caused by circumstances beyond our reasonable control
• Technical malfunctions or system errors
• Services provided by independent third parties

Any limitations of liability will apply only where legally enforceable and will not exclude responsibility for fraud, willful misconduct, personal injury, or other liabilities that cannot lawfully be excluded.

Claims arising from website use will be subject to the limitation periods established by applicable law.

8. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless MINHAOHUMR INC, its employees, representatives, affiliates, and service providers against reasonable claims, losses, damages, or expenses arising from:

• Your breach of these Terms of Use
• Unauthorized or improper use of our website
• Your violation of applicable legal requirements
• Your infringement of another party's intellectual property or other legal rights

This obligation applies only where the relevant claim or loss is attributable to your conduct and where such indemnification is legally permitted.

9. Electronic Notices & Communications

When you interact with retailgleam through our website, email, or other electronic channels, certain communications may be provided electronically.

These communications may include order confirmations, shipping updates, customer service responses, and important notices relating to your purchases.

Where legally permitted, electronic records and communications may satisfy requirements for written notices.

Promotional messages will be sent in accordance with applicable marketing and privacy regulations.

10. Intellectual Property Complaints

If you believe that any material appearing on our website violates your copyright, trademark, or other intellectual property rights, please contact our customer support team.

To assist with reviewing your request, please provide:

• Your name and contact details
• Identification of the protected work or intellectual property
• The specific webpage or URL containing the disputed material
• An explanation of why you believe the material is being used without authorization

We will evaluate properly submitted complaints and take appropriate action where required by applicable law.

11. Events Beyond Our Control

retailgleam will not be responsible for delays or interruptions caused by extraordinary circumstances beyond our reasonable control, to the extent permitted by applicable law.

Such events may include:

• Natural disasters or extreme weather
• Government restrictions or regulatory actions
• Public health emergencies
• Strikes or significant labor disruptions
• Transportation network interruptions
• Internet or telecommunications outages
• Major supply chain difficulties

Where such circumstances affect our ability to perform contractual obligations, we will take reasonable steps to minimize disruption and comply with applicable legal requirements.

12. Shipping Risk & Responsibility

Responsibility for products purchased through retailgleam will transfer in accordance with applicable consumer protection laws and the relevant delivery arrangements.

Where legally required, the risk of loss or damage will remain with the seller until the customer, or a person designated by the customer, receives physical possession of the goods.

Customers are encouraged to provide accurate delivery information and promptly report shipping concerns to our support team.

13. Governing Law & Disputes

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

14. Severability & Transfer of Rights

If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Users may not transfer their rights or obligations under these terms without prior written authorization, except where applicable law provides otherwise.

retailgleam may transfer its rights and obligations to another entity when legally permitted, provided that any mandatory customer protections remain unaffected.

15. Entire Agreement

These Terms of Use, together with our Privacy Notice, Terms of Purchase, Shipping Policy, and Return & Refund Policy, form the applicable terms governing your use of the retailgleam website and purchases made through our online store.

Any additional conditions expressly disclosed and agreed to during a particular transaction may also apply.

Contact Information

If you have questions about these Terms of Use or need assistance with our website, please contact our customer service team using the following details.

Brand Name: retailgleam

Company Name: MINHAOHUMR INC

Support Email: support@retailgleam.com

Customer Service Phone: support@retailgleam.com

Business Address: 651 E 6th Ave, Durango, Colorado 81301, United States